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Support

Sedona · Nutrition, movement and mindset in one calm picture

Need help? Email nutritionssage@gmail.com and we’ll get back to you. Please include your iOS version and what you were doing when the problem happened — it makes fixing things much faster.

What Pro includes

Meal plans

Why doesn’t my plan fit my day?

Plans are built from what the app knows about you, so the more you have told it the better they get. Open Meal Plan › Preferences and set your diet style, allergies, the foods you avoid, how long you really have to cook, your budget, and the free-text note about your days — shift work, who you cook for, eating out. Allergies are treated as absolute: nothing you list there will appear in a plan.

Can I get a new plan?

Yes. Tap Build a new plan at the bottom of the screen. There is one plan per day, so a new one replaces the current one. If you generate a plan partway through the day, it covers only the meals you have left.

The calories look like estimates

They are. Treat them as a starting point and adjust portions to what you actually eat. Tapping Log it adds the meal to your day’s food log, where you can edit it like any other entry.

Subscriptions & billing

How do I cancel my subscription?

Subscriptions are managed by Apple, not by us. To cancel:

  1. Open the Settings app on your iPhone
  2. Tap your name at the top, then Subscriptions
  3. Tap Sedona, then Cancel Subscription

Cancel at least 24 hours before your period ends to avoid being charged for the next one. You keep Pro access until the end of the period you already paid for.

How do I restore a subscription on a new device?

Open Sedona, go to the Pro screen, and tap Restore Purchases. Make sure you’re signed in with the same Apple ID you subscribed with.

I want a refund

Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in, and select the purchase. We can’t issue refunds directly because we never receive your payment details.

What does the free trial include?

The trial gives you full Pro access. If you don’t cancel before it ends, it converts to a paid subscription at the price shown on the Pro screen. The trial is available once per Apple ID — if you’ve used it before, the app will show the regular price instead.

Apple Health

Sedona isn’t showing my workouts

Check that access is granted in Settings › Health › Data Access & Devices › Sedona. Sedona only reads from Health — it never writes data back, so nothing you see elsewhere in Health will be changed or overwritten.

Your data

Where is my data stored?

Everything you log stays on your device. There are no accounts, no ads, and no analytics. Three features do send data when you use them — the AI Coach, photo food logging and AI meal plans — and food search looks words up with the USDA. The Privacy Policy sets out exactly what each one sends and where it goes.

How do I delete everything?

Deleting the app removes all locally stored data from your device. This cannot be undone.

AI Coach

Why am I limited on messages?

The free tier includes one Coach message per day. Pro lifts that, subject to a daily fair-use cap that keeps the service fast and sustainable for everyone. Generating a meal plan is an AI request too, so it draws on the same daily allowance. The cap resets each day.

The coach won’t answer my question

It only covers food, nutrition, training, sleep, stress and recovery. Ask it anything outside that — or anything that needs a doctor, such as interpreting test results — and it will politely say so. That is deliberate, not a fault.

Health disclaimer. Sedona provides general wellness and nutrition information for healthy adults. It is not medical advice, diagnosis or treatment. Calorie and macro targets are estimates based on the details you enter. Talk to your doctor or a registered dietitian before changing your diet or exercise routine, especially if you are pregnant, under 18, or have a medical condition or history of disordered eating.

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